PRODIGY FC TERMS AND CONDITIONS
Private Sessions and Membership

Effective Date: 01/01/2025

1. Session Duration:
Each session will run for 60 minutes at the designated locations:

  • AM Sessions: Kareela Synthetic Fields

  • PM Sessions: 5Sports Caringbah

2. Session and Membership Lock-In:
Private Sessions:
Players must commit to the number of sessions purchased:

  • Single session

  • 5 sessions

  • 10 sessions

  • Designed package

Sessions are classified as credits and must be used within the specified period:

  • A maximum of 2 reschedules per package is permitted.

  • For example, a 10-session package must be completed within 12 weeks.
    Unused credits beyond the specified period will not be carried forward to avoid scheduling conflicts with other clients.

Memberships:
Members are required to commit to a minimum 10-week lock-in period. Members have the flexibility to pause their membership during school holiday periods, provided they document their request in writing.

3. School Holidays:
Private Sessions: Credits for sessions do not extend beyond the specified package duration unless rescheduled within the allowable limit.
Memberships: During school holidays, members must document a pause in membership or submit a cancellation request in writing. Failure to do so will result in the membership rolling over as normal.

4. Rollover Policy:
Prodigy FC does not provide credit sessions. If a member fails to commit to the lock-in period, the membership will automatically roll over for a minimum lock-in of 10 weeks.

5. Serious Illness or Injury:
In the case of serious illness or injury, Prodigy FC requires written consent or a medical certificate from a qualified medical professional stating that the player is unable to participate in training. Injured players may opt for alternative training, such as mobility exercises, stretching, or goal-setting sessions.

6. Severe Weather Policy:
Prodigy FC reserves the right to cancel sessions due to severe weather conditions, including hail, thunder, and lightning.

  • If canceled, Prodigy FC may arrange a makeup session, subject to availability.

  • If a makeup session is not feasible, the session will be deemed completed.

  • Players are not eligible for session credits for failing to attend a session during rainy conditions unless notified of cancellation by Prodigy FC.

7. Notification of Cancellations:
All Prodigy FC sessions will proceed as scheduled unless members receive explicit notification of cancellation.

8. Session and Membership Cancellation Policy:
Private Sessions:
Cancellations must be made at least 24 hours before the scheduled session. Failure to provide timely notice or attend the session will result in the session being classified as completed.
Memberships:
Members can request a pause or cancellation of their membership during school holidays. Requests must be submitted in writing.

9. Commitment Policy:
Players and members are encouraged to commit to the full duration of their purchased sessions or memberships to maximize the benefits of the program.

10. Communication:
Prodigy FC will communicate any changes, cancellations, or updates via the provided contact information. It is the responsibility of players and members to remain informed.

11. Amendments:
Prodigy FC reserves the right to amend these terms and conditions. Members will be notified of any changes in advance.

12. Dispute Resolution:
Any disputes arising from this agreement will be resolved through mediation or arbitration.

Acknowledgment:
By becoming a member or participant in Prodigy FC’s programs, you agree to abide by these terms and conditions. Please review them carefully. If you have any questions, contact us at mickey@prodigyfc.com for clarification.